Mastering SOPs: The Professional Blueprint for Clear, Actionable Workflows
via Zoom Webinars
January 22, 2026
1:00–2:00 pm EST
Join the City of Detroit’s Office of Talent Development and Performance Management for an engaging and hands‑on webinar experience designed to turn process documentation into a powerful tool for success. This interactive session will guide participants in creating clear, consistent, and actionable Standard Operating Procedures (SOPs) that enhance workplace efficiency and collaboration.
Through dynamic peer interaction and practical SOP‑simulation activities, participants will explore proven strategies and frameworks for writing effective procedures. You’ll also discover how well‑crafted SOPs align with the International Accreditors for Continuing Education and Training (IACET) standard—ensuring your documentation meets the highest professional standards.
With a ready-to-use customizable SOP template, a participant's guide, and practical resources, participants reinforce and validate their learning through hands-on SOP simulating activities, assessments, reflective exercises, and through facilitator-led discussions. The webinar encourages participants to challenge assumptions, share experiences, and refine their documentation processes. Team-building mini-projects to co-create SOPs foster collaboration and provide opportunities for peer feedback.
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Tamiko Ogburn
Tamiko has earned an undergraduate degree in Management and Organizational Development (Spring Arbor University), a Master’s degree in Human Resources Management (Marygrove College), a Master’s degree in Education (Wayne State University), and is currently enrolled in a Ph.D. program at The University of the Cumberlands.
Tamiko’s love for education led her to become a team leader/management specialists reviewer for ACCSCT as well as an education administrator in the post-secondary environment. Tamiko has worked in the field of education in some capacity for the last 22 years. Part of her role in post-secondary education has been to manage schools with multiple locations as well as open several new campuses, including branch and satellite campuses. Tamiko is also a human resource professional with a focus on talent development and instructional design. Tamiko is a published author with several titles, including Campus Operations Workbook, Medical Assisting Basics, A Guide to Federal Funding, Mom’s Hands, and many more.
Regular Registration
Dates Available: December 3, 2025 11:15 AM – January 22, 2026 12:59 PM
| Registration Type | Amount |
|---|---|
|
Member |
$0.00 |
|
Non-Member |
$49.99 |
If you have any questions regarding this webinar, please contact IACET at info@iacet.org. IACET is proud to offer premiere professional development webinars for our Affiliates. IACET however, does not provide Continuing Education Units for these webinars. From time to time, we partner with IACET Accredited Providers who are authorized to issue IACET CEUs. For the full list of accredited providers that offer CEUs for their courses, Click here.
Written requests to info@iacet.org for webinar cancelations received prior to the start of the webinar are fully refundable.
Member
Non-Member