The need to demonstrate value for money is not new. In fact, interest in showing the return on investment (ROI) in training and education programs has existed for decades - and many organizations have complied. Yet, today, there is still confusion and concern over demonstrating the ultimate value of training investments. This webinar will delve into the what, how, and why of ROI.
By the end of this session, learners will be able to:
- list the five levels of evaluation
- describe the 12 steps in the ROI Methodology process model
- name the standards that support implementation of the model
Patti P. Phillips, PhD is president and CEO of ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. She helps organizations implement the ROI Methodology worldwide. Phillips provides consulting services to Fortune 500 companies and facilitates workshops for major conferences throughout the world. Her work has been featured on CNBC, EuroNews, and in more than a dozen business journals. Patti is author, coauthor, or editor of over 75 books and dozens of articles focused on measurement, evaluation, accountability, and ROI.
Patti serves as a member of the Board of Trustees for the United Nations Institute for Training and Research (UNITAR); chair of the People Analytics Board at the Institute for Corporate Productivity (i4cp); Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and ATD CPLP Certification Institute Fellow.
She, along with her husband Jack Phillips, contributes to a variety of journals and has authored a number of books on the subject of measurement, evaluation, analytics, and ROI. Titles include: Making Human Capital Analytics Work (McGraw-Hill, 2015); Measuring the Success of Leadership Development (ATD Press, 2015); High Impact Human Capital Strategy (Amacom, 2015); Maximizing the Value of Consulting (Wiley, 2015); Performance Consulting (Berrett-Koehler, 2015); Measuring ROI in Environment, Health and Safety (Scrivener Publishing, 2014); Measuring ROI in Employee Relations and Compliance (SHRM, 2014); Measuring the Success of Learning Through Technology (ATD Press, 2014); Measuring ROI In Environment, Health and Safety (Wiley 2014); Measuring the Success of Learning through Technology (ASTD, 2014); Measuring the Success of Organization Development (ATD Press, 2013); Survey Basics (ASTD, 2013); Measuring the Success of Sales Training (ATD Press, 2013); Measuring ROI in Healthcare (McGraw-Hill, 2012); 10 Steps to Successful Business Alignment (ASTD Press, 2012); Measuring the Success of Coaching (ATD Press, 2012); The Bottomline on ROI 2nd Edition (HRDQ, 2012); Measuring Leadership Development: Quantify your Program’s Impact and ROI on Organizational Performance (McGraw-Hill, 2012); Measuring ROI in Learning and Development: Case Studies from Global Organizations (ATD , 2011); The Green Scorecard: Measuring the ROI in Sustainability Initiatives (Nicholas Brealey, 2011); Return on Investment in Meetings and Events: Tools and Techniques to Measure the Success of All Types of Meetings and Events (Elsevier, 2008); Show Me the Money: How to Determine ROI in People, Projects, and Programs (Berrett-Koehler, 2007); The Value of Learning (Pfeiffer, 2007); Return on Investment Basics (ATD, 2005); Proving the Value of HR: How and Why to Measure ROI (SHRM, 2005); Make Training Evaluation Work (ATD, 2004); The Bottom Line on ROI (Center for Effective Performance, 2002), which won the 2003 ISPI Award of Excellence; ROI at Work (ATD, 2005); ATD In Action casebooks Measuring ROI in the Public Sector (2002); Retaining Your Best Employees (2002); Measuring Return on Investment Vol. III (2001); ASTD Infoline series, including Planning and Using Evaluation Data (2003); Managing Evaluation Shortcuts (2001); Mastering ROI (1998); and The Human Resources Scorecard: Measuring Return on Investment (Butterworth-Heinemann, 2001).
Dates Available: February 19, 2019 12:00 PM – August 22, 2019 11:59 AM
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