The need to demonstrate value for money is not new. In fact, interest in showing the return on investment (ROI) in training and education programs has existed for decades - and many organizations have complied. Yet, today, there is still confusion and concern over demonstrating the ultimate value of training investments. This webinar will delve into the what, how, and why of ROI.
By the end of this session, learners will be able to:
- list the five levels of evaluation
- describe the 12 steps in the ROI Methodology process model
- name the standards that support implementation of the model