Event Details

Demonstrating the ROI in Learning Programs

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July 27, 2017

1:00–2:00 pm EDT

Patti Phillips, Ph.D. will provide an introduction to the ROI Methodology and its application to program performance evaluation. The ROI Methodology is a scalable and systematic approach to program evaluation. Using a process model, five-level framework and operating standards to capture performance metrics from simple satisfaction scores to financial impact; the methodology enables you to collect appropriate data to report performance of a variety of initiatives and program types. The ROI Methodology generates both qualitative and quantitative data and provides techniques to isolate the effects of the program from other influences – resulting in credible metrics and ROI reports accepted by financial executives and stakeholders. Learn more about how you can evaluate and prove the impact of your programs

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Patti Phillips

Dr. Patti Phillips is president and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. A renowned leader in measurement and evaluation, she helps organizations implement the ROI Methodology in 60 countries around the world. She serves as Principal Research Fellow for The Conference Board, board member of the Center for Talent Reporting, and ATD CPLP Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy, and The University of Southern Mississippi’s PhD in Human Capital Development program. Her work has been featured on CNBC, EuroNews, and over a dozen business journals.

She, along with her husband Jack Phillips, contributes to a variety of journals and has authored a number of books on the subject of measurement, evaluation, analytics, and ROI. Titles include: Making Human Capital Analytics Work (McGraw-Hill, 2015);  Measuring the Success of Leadership Development (ATD Press, 2015); High Impact Human Capital Strategy (Amacom, 2015); Maximizing the Value of Consulting (Wiley, 2015); Performance Consulting (Berrett-Koehler, 2015); Measuring ROI in Environment, Health and Safety (Scrivener Publishing, 2014); Measuring ROI in Employee Relations and Compliance (SHRM, 2014); Measuring the Success of Learning Through Technology (ATD Press, 2014); Measuring ROI In Environment, Health and Safety (Wiley 2014); Measuring the Success of Learning through Technology (ASTD, 2014); Measuring the Success of Organization Development (ATD Press, 2013); Survey Basics (ASTD, 2013); Measuring the Success of Sales Training (ATD Press, 2013); Measuring ROI in Healthcare (McGraw-Hill, 2012); 10 Steps to Successful Business Alignment (ASTD Press, 2012); Measuring the Success of Coaching (ATD Press, 2012); The Bottomline on ROI 2nd Edition (HRDQ, 2012); Measuring Leadership Development: Quantify your Program’s Impact and ROI on Organizational Performance (McGraw-Hill, 2012); Measuring ROI in Learning and Development: Case Studies from Global Organizations (ATD , 2011); The Green Scorecard: Measuring the ROI  in Sustainability Initiatives (Nicholas Brealey, 2011); Return on Investment in Meetings and Events: Tools and Techniques to Measure the Success of All Types of Meetings and Events (Elsevier, 2008); Show Me the Money: How to Determine ROI in People, Projects, and Programs (Berrett-Koehler, 2007); The Value of Learning (Pfeiffer, 2007); Return on Investment Basics (ATD, 2005); Proving the Value of HR: How and Why to Measure ROI (SHRM, 2005); Make Training Evaluation Work (ATD, 2004); The Bottom Line on ROI (Center for Effective Performance, 2002), which won the 2003 ISPI Award of Excellence; ROI at Work (ATD, 2005); ATD In Action casebooks Measuring ROI in the Public Sector (2002); Retaining Your Best Employees (2002); Measuring Return on Investment Vol. III (2001); ASTD Infoline series, including Planning and Using Evaluation Data (2003); Managing Evaluation Shortcuts (2001); Mastering ROI (1998); and The Human Resources Scorecard: Measuring Return on Investment (Butterworth-Heinemann, 2001).


Registration TypeAmountDates Available
$0.00 December 27, 2016 2:00 PM – July 26, 2017 1:00 PM
$45.00 December 27, 2016 2:00 PM – July 26, 2017 1:00 PM

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