Demonstrating the ROI in Learning Programs (Archived)
via GoToWebinar
July 27, 2017
1:00–2:00 pm EDT (Expired)
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Patti Phillips, Ph.D. will provide an introduction to the ROI Methodology and its application to program performance evaluation. The ROI Methodology is a scalable and systematic approach to program evaluation. Using a process model, five-level framework and operating standards to capture performance metrics from simple satisfaction scores to financial impact; the methodology enables you to collect appropriate data to report performance of a variety of initiatives and program types. The ROI Methodology generates both qualitative and quantitative data and provides techniques to isolate the effects of the program from other influences – resulting in credible metrics and ROI reports accepted by financial executives and stakeholders. Learn more about how you can evaluate and prove the impact of your programs