Many organizations train or send employees to continuing education courses, but they don't really know how to transfer knowledge to their employees in a way that they recall. They also struggle to communicate standard information across their workforce. Employees are faced with too much information to be retained at once, and all too often employees feel that training and communication is not relevant, timely, or accessible - even when it is. Knowledge transfer may be defined as sharing the right amount of information to complete a task properly with the right people in a way that they can retain and and repeat. By employing innovative learning methods organizations can further their continuing education and improve knowledge transfer and retention, while building a culture that is more productive, more efficient, and incident-free.
Learning Objectives