Conflict Management and the Diverse Workforce (Archived)
via GoToWebinar
August 24, 2017
1:00–2:00 pm EDT (Expired)
Log-in or Join to access archived recording
Adult educators and workforce leaders are dealing with more diverse learner populations than ever. Conflict is bound to arise and leaders need to know how to handle difficult situations with professionalism. In this webinar, participants will learn the foundations of effective de-escalation, personality management, and cultural inclusivity.